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  • Important Announcement

    Please be informed that, effective 2 June 2026, SMS OTP will be replaced with a more secure authentication method via the NBK Mobile Secure (UAE) App. To ensure uninterrupted access to online and mobile banking services, kindly complete the activation before the implementation date. An email has been sent to your registered email ID containing the activation steps and instructions. For any inquiries, please contact us at +971 4 316 1700.

Call Center

About

You like the security of knowing your bank is one call away in case of any emergency or important question. We make sure you don’t ever worry about a lost password or stolen card by creating the NBK UAE Call Center just for you.

Available 24 hours a day, 7 days a week, NBK UAE’s award-winning customer service center offers you phone assistance no matter where you are in the world.

Simply dial +9714 3161700 or contact our branch during opening hours (8 AM to 2 PM from Monday to Thursday, Friday 7:30 AM to 12:30 PM, and Saturday 8 AM to 1 PM)

How can I access it?

You will need your NBK UAE Debit Card and the PIN.