Fill out the form and submit at your nearest branch
Wondering where you can find a form for submitting a complaint or protecting yourself from fraud? You can find all the forms you need at the NBK Form Center.
This is for demonstrative purpose only. Call 19336 or visit a branch for exact calculations
Dear Customers, As part of our ongoing efforts to enhance your banking experience, a scheduled system upgrade will take place on Friday,19 September 2025 from 5 to 7 AM. This might affect some of our online services. Thank you for your understanding.
Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.
Wondering where you can find a form for submitting a complaint or protecting yourself from fraud? You can find all the forms you need at the NBK Form Center.