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  • Important Announcement

    Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at Kuwait International Airport (T1 & T4), The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with our ITM service and NBK self-service branches. Ramadan Mubarak.

  • Awareness Announcement

    On the occasion of the upcoming Ordinary General Assembly meeting of the Bank's Shareholders scheduled on Saturday 15th of March 2025, and in alignment with the resolutions and circulars issued by the Capital Markets Authority, Boursa Kuwait and Policies and Procedures for Electronic Annual General Assembly Meeting issued by Kuwait Clearing Company ("KCC Manual"), the Bank is committed to providing guidance to the shareholders to take into consideration the date of the right to attend the General Assembly meeting and the final date for purchasing the shares that entitle the right to attend the aforementioned General Assembly to take into consideration, as well as the means of attendance and voting. Learn More

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Mastercard Travel Pass App

About

With Mastercard Travel Pass, you can sign up using your eligible NBK Mastercard Card and access up to 1,200 lounges in over 135 countries around the world.

Who is it for?

Mastercard Travel Pass app is available for eligible NBK Mastercard Credit or Prepaid Cardholders.

NBK Platinum Mastercard Credit and Prepaid Cards

As an NBK Platinum Mastercard Credit or Prepaid Cardholder, you will be eligible for 6 lounge visits or dining offers when you make an international transaction of at least USD 1 (or equivalent in another currency) every 3 calendar months, online or in-store. 

Once the required spending amount is met, lounge access will be enabled for the next three months.
Complimentary lounge access will be reinstated within 72 hours of the USD 1 transaction.

NBK World Mastercard Credit Card

As an NBK World Mastercard Credit Cardholder, you will be eligible for 12 lounge visits or dining offers when you make an international transaction of at least USD 1 (or equivalent in another currency) every 3 months, online or in-store.

Once the required spending amount is met, lounge access will be enabled for the next three calendar months.
Complimentary lounge access will be reinstated within 72 hours of the USD 1 transaction.

NBK World Elite Mastercard Credit Card

As an NBK World Elite Mastercard Credit Cardholder, you will be eligible for unlimited lounge visits when you make an international transaction of at least USD 1 (or equivalent in another currency) every 3 months, online or in-store. 

Once the required spending amount is met, lounge access will be enabled for the next three months.
Complimentary lounge access will be reinstated within 72 hours of the USD 1 transaction.

How Do I Get It?

You can access airport benefits with your eligible NBK Mastercard Credit or Prepaid Card through the Mastercard Travel Pass app.

How Do I Sign Up?

To enable your complimentary lounge access:

  • Download the Mastercard Travel Pass app through the App Store or Google Play
  • Register your NBK Mastercard Credit or Prepaid Card to view the eligible lounges
  • You will be able to view the list of lounges and if you are eligible for complimentary access
  • Present the QR code or membership number to the lounge receptionist
  • If the app is already downloaded, then you will only need to confirm enrollment by re-entering your card number

Fees And Charges

If you do not make a minimum international transaction of USD 1 per quarter on your card, fees will apply to access the lounge.

Tell Me More

  • Visit the Mastercard Travel Pass app to learn more about the eligible lounges to visit based on your eligible NBK Mastercard Card
  • If the lounge is at full capacity, access cannot be granted. You can use the app to check for an alternative lounge

FAQs

  1. What is the new requirement for the lounge benefit?

    To continue enjoying lounge access, you must make at least one international transaction of USD 1 (or equivalent in another currency) every 3 months, online or in-store.

  2. When does the new requirement take effect?

    Starting 1 April 2025, you will need to log into the Mastercard Travel Pass app and re-enter your card details if you already have an account. If you do not have an existing account, you will need to register.

  3. Do I need to make a minimum USD 1 transaction before 1 April 2025?

    Yes, any international transaction of at least USD 1 or its equivalent in local currency made between 1 January to 31 March, 2025 will give you complimentary airport lounge access for 3 months from the date of the transaction.