For you, nothing can replace interacting with a real person. The phone and the internet are too impersonal - you’d prefer to see a live, speaking face. You’ll be happy to know that we are now adding a personal touch to the traditional ATM.
NBK is now proudly serving customers at The Avenues with a new Interactive Teller Machine (ITM). This is a cutting-edge service enabling you, our valued customers, to talk directly to an NBK Agent to assist you with financial services using audio and video conferencing.
This means access to NBK when branches are closed, and no more waiting in branches to perform simple and quick transactions! At NBK, we know that time is precious and we want to make banking an easy and simple experience for you.
This service ensures privacy and security, and is easy and convenient to use. A dedicated NBK Agent will assist with any questions during your session.
What can I do?
- Cash withdrawal
- Cash deposit
- Cash checks
- Deposit checks
- Speak to an NBK Agent
- Instant Issuance for debit cards replacement
- Opening linked accounts
- NBK Merchant deposits up to KD 3,000
- Extended working hours to serve you from 9:00 am – 11:00 pm
- Print Account Statement
Where can I find it?
The all new ITM service is conveniently located at The Avenues, Phase 1 next to our NBK Branch.
How can I access it?
Whether you have an account with NBK or not, you can use the ITM to contact us.
As an NBK Account holder hoping to access your information, keep your account details handy.