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The minimum deposit is KD 50 and maximum deposit is KD 500,000.

In case of no withdrawal within the holding period, extra chances will apply.

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    NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more

Payment Services

About

Do your business a favor by signing up for our payment processing services. We offer Point of Sale (POS) and Payment Gateway services – this means you can be even more organized when taking payments from your customers.

NBK's comprehensive Point of Sale (POS) and payment gateway solutions provide credit or debit card payment options to your customers, thereby increasing your sales.

POINT OF SALE (POS)

As your business grows, your payment processing needs may need to evolve and keep pace. That’s why NBK provides tips on upgrading your services, managing your account and staying up-to-date on important matters that may affect your card-processing activity. NBK will help you stay on track whatever the size of your business.

Our POS services include:

  • An extensive array of payment solutions
  • Widest range of acceptance (Debit Cards and Credit Cards - Visa, Mastercard and Diners Club)
  • Online statements
  • 24/7 support for merchants with NBK Call Center on 1801801 
  • Competitive and flexible pricing
  • Quick and easy terminal deployment
  • NBK Tap & Pay service
     

Soft POS

As the name suggests, there is no physical POS machine. Any Android mobile/device with NFC (contactless) can be enabled as Soft POS to accept online payments. Soft POS works in similar fashion of physical POS machine (that says no online payments acceptance).

  • The service accepts both credit and debit cards similar to physical POS
  • The service is enabled with pushing the POS electronic slip through email
  • Accepts digital wallet payments (For example: Apple Pay, Samsung Wallet, Garmin Pay, Fitbit Pay, etc.)
  • Soft POS accepts transactions up to KD 25 only, any transactions above KD 25 will be declined
  • The service does not require PIN from the customer to process the transactions

You can get it by sending an email to MerchantAcquiring@nbk.com.

Payment Gateway

If you are looking for an efficient, fast payment method that meets your business demands, you can rely on our numerous payment options that we cater to retailers, merchants and entrepreneurs for accepting payments online. Our world-class payment gateway solutions can be customized to match the ever growing needs of our merchant partners. NBK’s Online Payment Gateway supports all kinds of e-Cart and payment methods with easy-to-integrate highest security standards aligned to the latest market requirements, as well as your business requirements.

How to apply?

You can access any of these services by contacting the NBK Call Center on 1801801 or email MerchantAccquiring@nbk.com.

FAQs

  1. What are the requirements to apply for a POS?

    When applying for a POS terminal, you need to provide/submit the following documents. 
     

    For Companies 

    • Copy of the article of association with all modifications if any 
    • Copy of the commercial license (Ministry of Commerce)
    • Copy of the commercial registration (Chamber of Commerce)
    • Copy of the Authorized Signatories signatory letter
    • Copy of the owner(s) original Civil ID
    • Copy of the original authorized signatory’s Civil ID (if different from the owner)
    • Any proxies related to the company

     
    For Establishments 

    • Copy of the commercial license (Ministry of Commerce)
    • Copy of the commercial registration (Chamber of Commerce)
    • Copy of the Authorized Signatories signatory letter
    • Copy of the owner(s) original Civil ID
    • Copy of the original authorized signatory’s Civil ID (if different from the owner)
    • Any proxies related to the company

     
    The above documents are prerequisites to be able to assess and process your application and install the POS terminal.

  2. How long does it usually take to install a POS terminal?

    Once all the above mentioned documents are processed, it will take 3 working days to install the terminal(s), provided your site, outlet or store is ready.

  3. What are the types of POS provided by NBK?

    • Desktop GPRS Terminal 
    • Portable GPRS Terminal 
    • IP Terminal, which is an internet-based terminal and must be supported by one of the local internet service providers
    • A Wi-Fi Terminal with router, which is a terminal that connects to the router via Wi-Fi to establish the required communication
    • Integrated POS (IPOS) Terminal