Update Your Contact Details

To ensure receiving the One-Time-Password (OTP) to complete any transaction over the internet and to stay updated with the latest NBK offers, please make sure to update your mobile number and email address with the bank.

You can update your contact details easily through NBK Online Banking, NBK Mobile Banking or by visiting the nearest NBK Branch.

All NBK Cardholders.

You will enjoy an uninterrupted online shopping experience and stay updated with the latest NBK offers.

You can update your contact details through one of the below channels:

• NBK Online Banking
• NBK Mobile Banking
• NBK Branches

Follow the below steps to update your mobile number and email address through NBK Online Banking or NBK Mobile Banking:

• Select "Self-services" from the main menu
• Select "Update Mobile Number" or "Update Email Address"
  A verification code will be sent to your registered mobile number
• Enter the code once received to complete the process

You can also visit the nearest NBK Branch to update your contact details.