Please note that should Eid be on Sunday, 30 March 2025, working hours on Wednesday and Thursday will resume normally. Should the first day of Eid be on Monday, 31 March 2025, NBK Branches will be operating partially on Thursday, 3 April 2025 as follows: NBK Headquarters Branch, Ahmad Al-Jaber Branch, Cinema Al-Salmiya Branch, Riqqa Branch, Mubarak Al-Kabeer Branch, Saad Al-Abdullah Branch, Sharq Branch, and Daiya Branch. NBK will continue providing its banking services throughout the holiday at its branches in Kuwait International Airport (T1 & T4), The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with our ITM service and NBK self-service branches. You can also contact us via our electronic channels NBK Call Center or NBK WhatsApp on 1801801, Mobile Banking service available 24/7 or on our NBK Social Media channels. NBK wishes you a happy Eid.
Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at Kuwait International Airport (T1 & T4), The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with our ITM service and NBK self-service branches. Ramadan Mubarak.
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more
Earn rewards from Kuwait's largest loyalty program with more than 900 partner outlets across Kuwait.
Enjoy instant discounts when using NBK Cards at specific merchants.
Enjoy an added online security layer that protects your online purchases from fraudulent charges.
Enjoy the option to repay credit card purchases in small, easy installments.
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NBK makes sure our cardholders are as safe as possible. If your card is lost or stolen, contact NBK Call Center immediately at 1801801 when calling from within Kuwait or dial +96522248361 when calling from abroad. An NBK Call Center Representative will immediately block your card from unauthorized transactions.
To avoid extra charges, always request to pay in the local currency of the country you are visiting.
If you pay in Kuwaiti Dinars while abroad, you will be charged more in currency conversion rates which could be an additional 3% to 5% of your total bill amount.
Yes, you can withdraw cash from any of NBK’s conveniently placed ATMs. You can also withdraw 100% of your available funds. There will be a fee of 5% of the withdrawal amount, or minimum of KD 1.
NBK makes paying bills flexible and easy. You can either:
- Pay 8.33% of the monthly outstanding balance due or a minimum monthly payment of KD 20, depending on which is more
- Settle the outstanding amount in full
You can withdraw up to 100% of your available credit limit through NBK Call Center, NBK Mobile Banking, NBK Online Banking and at any ATM around the world. There will be a fee of 5% of the withdrawal amount, or minimum of KD 1.