Merchant Category

Kuwaiti nationals having a minimum salary of KD 1,000 or maintaining a collateral amount of KD 1,000 and above can apply for the card. 

Expatriates can apply for the card if they are Privilege Customers, or have a minimum salary of KD 3,000, or maintain NBK Deposits of KD 100,000 and above.

Activating your card is easy. Simply tap your card on the back of your phone, log in to NBK Mobile Banking and click “Activate” on the screen. 

You can choose your KWT Points Earning Options at the time of applying for the card. 

Your option is selected at the time of applying for the card and you cannot change it after. You can, however, apply for a new card and select your preferred option.

View your NBK KWT Points balance by simply logging in to NBK Mobile App and selecting “NBK KWT Program”.

Redeeming your NBK KWT Points is simple and easy. All you need to do is log in to NBK Mobile App, select “NBK KWT Program” and choose among the options you prefer.

NBK KWT Points earned will appear in your account on the 5th of every month for transactions posted from the first to the end of the previous month. 

Unfortunately, once you redeem your points, the redemption process cannot be canceled. 

If you face any issues with your travel booking or need to make amendments, contact NBK Call Center directly at 1801801 and select option 7 to direct you to Q’go or you can connect with them directly through WhatsApp: +965 9771 2790 or email: miles@Qgoonline.com

Both Primary and Supplementary Cardholders are eligible to earn NBK KWT Points. However, only the Primary Cardholder is eligible to redeem the points.

Yes, as long as you are eligible you can apply for a Supplementary Card and select the earning option for that card.