Please note that should Eid be on Sunday, 30 March 2025, working hours on Wednesday and Thursday will resume normally. Should the first day of Eid be on Monday, 31 March 2025, NBK Branches will be operating partially on Thursday, 3 April 2025 as follows: NBK Headquarters Branch, Ahmad Al-Jaber Branch, Cinema Al-Salmiya Branch, Riqqa Branch, Mubarak Al-Kabeer Branch, Saad Al-Abdullah Branch, Sharq Branch, and Daiya Branch. NBK will continue providing its banking services throughout the holiday at its branches in Kuwait International Airport (T1 & T4), The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with our ITM service and NBK self-service branches. You can also contact us via our electronic channels NBK Call Center or NBK WhatsApp on 1801801, Mobile Banking service available 24/7 or on our NBK Social Media channels. NBK wishes you a happy Eid.
Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at Kuwait International Airport (T1 & T4), The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with our ITM service and NBK self-service branches. Ramadan Mubarak.
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more
A Personal Banking Officer assists you with financial planning, portfolio management, financial goals assessment, advice on products and more.
Pay at millions of Point of Sale (POS) locations worldwide and withdraw up to KD 3,000 cash at over a million ATMs, locally and internationally.
Now with Family Banking Services from NBK, you can share premium services with your family members.
Spend up to KD 20,000 locally and KD 15,000 internationally at Point of Sale (POS) terminals. Spend up to KD 5,000 daily and KD 10,000 monthly on online purchases.
Get access to global account, international mortgage, international real estate and emergency cash at counter.
You can benefit from concierge service including messenger services, limo service, travel bookings and airport services.
Thahabi
customers
to be eligible
a replacement card
You cannot exceed the below transaction limits per day:
NBK makes sure our cardholders are as safe as possible. If your card is lost or stolen, contact NBK Call Center immediately at 1801801 when calling from within Kuwait or dial +965 2224 8361 when calling from abroad. NBK Call Center Representative will immediately block your card from unauthorized transactions.
It is always best to pay in the currency of the country you are visiting, because NBK exchange rates are very competitive. Remember to only use KD in Kuwait.
Yes, you can withdraw cash from any of NBK’s conveniently placed ATMs. You can also withdraw 100% of your available funds.
To become a Thahabi Package customer you must meet one of the following criteria:
*If the average salary, account or fund balance falls below the minimum required amount for three consecutive months, a monthly service fee of KD 25 will be deducted from your personal account at the bank or Thahabi Package services will be discontinued.
You can withdraw up to KD 3,000 daily, locally and internationally.
You can make a transaction of up to KD 20,000 locally and KD 15,000 internationally at POS locations.