Notifications

• Reopening of Some NBK Branches

  We are pleased to inform you that the following branches will reopen effective Sunday, 15 March 2026: Al Hamra Complex, Ahmad Al Jaber, Sabhan, Ministries Complex, KNPC, and KOC. Thank you for your cooperation.

• Corporate Service Center and Cash Services at NBK Headquarters

  In order to better serve our clients, please note that effective tomorrow, Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).

• Trade Finance Services at NBK Headquarters

  In order to better serve our clients, please note that effective tomorrow, Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.

• Closure of Some Branches

  As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm. Learn More

• Important Announcement

  Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks. Learn More

• Working Hours during the Holy Month of Ramadan

  Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with NBK self-service branches. Ramadan Mubarak.

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More